My husband and I have had such an amazing experience with this company. We had a mishap before our ceremony even started, and the strong winds knocked over our vessels containing the glass pieces. The staff quickly swept up the pieces but they accidentally disposed of the pieces. We were only able to use a tiny bit of the leftover glass for our unity ceremony and were very sad/worried we wouldn’t be able to get our ordered ornaments. I contacted customer service and not only did they quickly reply, but they were so accommodating and understanding of what happened. They made us the three ornaments we had ordered with all the specifics we requested without asking for any other payments, not even for additional costs of shipping. Additionally, they even sent us a small gift, all in less than 2 weeks after our wedding. We love the beautiful ornaments and pendant they made and will now be able to cherish them and gift them to our parents as we had planned. Before ordering from this company, we had looked at many companies, and I’m so glad I listened to my husband and chose this one. Thank you Unity in Glass from Lee Ware and Heidi Simmons from customer service for your kindness and thoughtfulness! This is a company that actually cares about its customers and delivers beautiful work. We highly recommend Unity in Glass from Lee Ware.
My wife and I ordered three glass ornaments after our wedding glass ceremony. We LOVE our purchase and are so pleased with how the product came out. We are keeping one and gifting one to each of our families as a gift to them from our wedding day. I'm sure they will love them as much as we do. The ornaments feel very well made, the glasswork is pristine, and they arrived in perfect condition!! We are actually considering ordering more from the residual glass that we have (they store any leftovers for up to two years!). Additionally, the customer service here is fantastic. We knew exactly what to expect and when to expect our package. Thank you to Unity in Glass for such an amazing piece of art that we will cherish for years to come.
This company was amazing to work with! They helped this sad bride after our blending glass was lost on our wedding day, and got our blown glass piece to us in amazing time! Packaging was amazing and I cannot wait to put our ornament up!! Thank you for this beautiful and amazing product! I will recommend to anyone!
My husband and I were struggling to find a "unity" ceremony that wasn't a candle. We were getting married outside, and figured the candle being blown out by the wind would not be a good sign! I happened to find this site searching for other ideas and was so happy I did. We decided to use colors for our unity ornaments that represented the birthstone colors of the months our parents and grandparents were married. Communication with the company was amazing and the ornaments are beautiful. We ordered extras to give as Christmas gifts to our parents and grandparents, so that they know their marriages have helped to shape ours. We would highly recommend!
Absolutely amazed not only is my ornament and pendant stunning. Any question I had they answered quickly. Everything was done very quickly and it's great quality. It's the perfect way to show case your big day.