PRIVACY POLICY

Privacy Policy
Privacy is very important to us, and to you. We protect any personal information, such as your name, address, e-mail address or phone number that you provide to us as carefully as possible. We will not share your information without your permission when possible.

Collection and Use of Personal Information 
We may collect personal information that you provide us when you:
•Purchase, order, or request certain information about our products and services; 
•Sign up or register for our email list. 
•Contact us via phone or email.
•Visit or register with our Sites or participate in another feature of our Sites, such as a bulletin board;
•Respond to one of our surveys; or 
•Provide us with comments or suggestions.
We may also collect personal information about you from our Service Providers or affiliate marketing programs.

Return Policy
We want you to be completely satisfied with your products ordered from Unity in Glass. We take pride in the quality of the products we sell and produce. Great customer service is our top priority. Due to the nature of hand made materials, the products produced will not be exactly as represented in the photos here. These are custom made pieces.

No refunds will be issued after the order is placed. Time is scheduled in our production cycle for you at the time of purchase. Some ceremonies may be cancelled beyond our control.

Ordering Policy
1. The final artwork may vary in size and shape from the examples depicted on our website. Each piece is hand crafted by artist Lee Ware or Morgan Bogart. Your glass-work will be unique. Slight imperfections may occur due to the hand made nature of the art—i.e. small bubbles or tool marks.
2. Full billing occurs at the time the order is placed.
3. A sculpture, vase, or bowl must be ordered in order to purchase additional items. i.e. heart shaped paperweights,  ornaments, etc.
4. Please place your order 3 weeks minimum, prior to your ceremony. If your ceremony is less than three weeks away, please call us.
5. The crystals will be shipped to you in sealed packets. Display containers for use at your ceremony are not included.